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How to become a community services worker in Brisbane

The qualification, the timeframe, and what the work pays. If a number changes, we change it.

Certificate IV or Diploma of Community Services

That is what most Brisbane employers ask for. It takes 9 to 18 months depending on the provider and how you study.

Community services is not the same as social work, which needs a degree. The certificate opens case work and support roles.

Check what is missing for you
Where people start

People come into this work from

  • Support worker
  • Youth work
  • Volunteering
  • Career changer
Community Services Worker$65,000 to $82,000, once qualified
Case manager or team leader$82,000 to $105,000, with experience
What it costsProviders differ, sometimes by thousands. We compare them.

Pay ranges are indicative and vary by employer, shift and experience. Check current advertisements before you rely on any figure, including ours.

What it is like here

Brisbane specifically

Brisbane community organisations hire steadily and value lived experience alongside the qualification. Many roles are funded year to year, so ask about contract length.

Before you enrol

Three things worth asking

  • Ask whether it is Cert IV or Diploma, because employers ask for different ones.
  • Ask whether placement is arranged for you.
  • Ask whether it credits toward a social work degree later.

We will ask all of that for you. Start with the free check.